445 Lake Flower Avenue, Saranac Lake, New York 12983 518-891-2729
Some rooms may have Microwave / Refrigerator / Separate living room area. Rooms with Kitchens or Kitchenettes; Fridge, microwave, oven, coffee, taster, dishware, utensils, cookware included.

Terms and Conditions

Charge Policy

  • Early departure/cancellation: If you depart early or you cancel or fail to honor any reservation for any reason, you will not receive any credit or refund.
  • Extending your stay: Extensions will require a new reservation for the additional date(s), subject to availability and prevailing rates, and the rate shall not apply.
  • All reservations made need to have a valid Credit Card at time of reservation. At the time a reservation is made the valid Credit Card presented to Saranac Lake Inn is authorized to be used for the intended reservation, cancellation policy or for any damages accrued at the time of stay. Also any and all incidentals also will be charged to this Credit Card.


Forms of payment

SaraPlacid Inn & Suites does accept:
  • Master Card
  • Visa
  • Discover
  • Apple Pay
  • American Express


Guest Payment Agreement

You agree that you will make only legitimate reservations in good faith for use by you, and not for other purposes, including without limitation, reselling, impermissible assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand. All reservations are final.

By making a reservation with SaraPlacid Inn & Suites, and releasing your name, address, telephone number, email address, and credit card information, you are entering into a binding legal agreement to be charged the full amount of your reservation. Releasing your name, address, telephone number, email address, and credit card information is creating a digital signature for that reservation, therefore making the phone or online reservation a legal binding agreement to be charged the full amount of that said reservation. You agree by checking the above during your reservation process "I acknowledge reading the Cancellation Policy and I agree to pay according to the terms stated" box you are entering into an agreement with SaraPlacid Inn & Suites to be charged the full amount of your reservation.

Third party or Online Travel Site Reservations

ALL on-line bookings through a third party source, including bookings.com, expedia.com, orbitz.com have a one night guaranteed reservation. The guest will be charged one night stay in full, with taxes if the reservation is cancelled. Please refer to the cancellation policy listed with the third party site, or on-line travel site. No exceptions will be made to this policy.

Group Bookings

For group bookings of 4 or more rooms, please contact Saraplacid management at info@saraplacid.com or 800-794-2726.

No Show Policy

Failing to arrive will result in forfeiture of your deposit or one night’s stay. Blackout dates will result in charge of full stay. Taxes will apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation.

Refunds

SaraPlacid Inn & Suites does not issue refunds at any point. Should you cancel your reservation once charged or choose to leave prior to original departure date you will be charged and not refunded. In emergency situations a credit may be issued for a return stay, however no refund will be given. Credit excludes blackout dates, as these reservations are guaranteed.

Cancellation Policy

SaraPlacid Inn & Suite’s Cancellation Policy is 72 hours prior to check in day, 3pm. If your reservation is cancelled after the 72 hour mark you will be charged for 50% or your Night's Stay. Any reservation 3 or more days is guaranteed 4 weeks prior to arrival and will be charged. ALL on-line bookings through a third party source, including bookings.com, expedia.com, orbitz.com have a one night guaranteed reservation, please see below. All phone reservations have been made aware of these policies, and have been instructed to visit this page prior to making reservations.

*This policy excludes the following dates. The following dates reservations are guaranteed, and those reservations will be charged the full amount prior to check in or at the time of cancellation. These dates are also our "Blackout Dates" for any discounts, promotions, or gift certificates.
  • Memorial Day weekend, 5/25/18- 5/28/18
  • Fourth of July, any reservation encompassing the 4th of July, 7/3/18 - 7/5/18
  • July 6th 7th 13th&14th
  • Can-Am Rugby week 2018
  • August 10th 11th 17th 18th 24th & 25th
  • Lake Placid LAX week 2018
  • Ironman Lake Placid- 7/19/18 - 7/23/18
  • September 7th 8th 9th 14th 15th 21st 22nd 28th & 29
  • Labor Day Weekend, Friday before- Saturday Sunday Monday Reservations 2018
  • October 12th &13th
  • Columbus Day Weekend, Friday before- Saturday Sunday Monday Reservations 2018
  • Winter Carnival 2019 Jan 29, Feb10 2018
  • President Week Feb 15-24th 2019
Event dates and blackout dates are decided by SaraPlacid Inn &Suites and subject to change without notice. Even after full payment has been received, we reserve the right to cancel a reservation without notice if we become aware of or are notified of any fraud or illegal activity associated with the payment for any reservation, on-line reservation or gift certificate.

Pet Policy

We do not allow any type of pets in any room. We are a pet free lodging option for guests.

Smoking Policy

Please No Smoking in any of the rooms at SaraPlacid Inn & Suites. Any evidence of smoking will result in termination of your stay and you will be charged the remainder of your stay plus a $500 smoking fee. Smoking is permissible outside on our property.